If your order arrived damaged or defective in any way, please send an email to info@broccati.com within 7 days from the day of delivery. The damage must be described in detail and photos must be attached demonstrating its extent.
An e-mail enclosed with the instructions will arrive within 48 to 72 hours (please check the Spam or Promotions boxes).
After we receive your item our team will inspect it.
If your refund is approved, please allow up to 14 days for us to process your return.
Broccati is responsible for shipping fees, custom fees, and applicable taxes.